Accept a card payment using either Magic 4 Portable machine or Magix 4 fixed machine
Transacting
Accept a card payment (Cardholder PIN required)
- Swipe or insert card
- Press the enter key to select Purchase
- Enter purchase amount & press the enter key
- If relevant, use the selection key to select budget or normal. For budget transactions select the budget period & press the enter key
- Confirm the purchase amount & budget period (where relevant) by pressing the enter key
- Pass card machine to cardholder to enter PIN & press the enter key
- If the transaction is successful, the card machine will print a merchant receipt &
a customer receipt - Ask the customer to sign the merchant receipt for you to keep
- Give the card & the customer receipt to the customer
- If the transaction is successful, the card machine will print a merchant receipt &
Refunds* (Credit and cheque cards only)
- Swipe or insert card
- Use the navigation key to select the refund option & press the enter key
- Enter refund amount & press the enter key
- Confirm the refund amount & budget period then press the enter key
- Select Manager using the selection key
- Enter Manager PIN & press the enter key
- If a PIN is required – pass card machine to cardholder
- Instruct customer to enter PIN & press the enter key
- If the transaction is successful, the card machine will print a merchant receipt & a customer receipt
- Ask the customer to sign the merchant receipt for you to keep
- Give the card & the customer receipt to the customer
NOTE: You are not able to process refunds on debit cards
*Subject to approval
Cancellation (For debit cards only)
- Swipe or insert card
- Use the navigation key to select the cancel option & press the enter key
- Use the navigation key to select the transaction & press the enter key
- Select the Manager option
- Enter Manager PIN & press the enter key
- Confirm the amount by pressing the enter key
- If a PIN is required – pass card machine to Cardholder
- Instruct customer to enter PIN & press the enter key
Reprint Slip
- Press the menu key
- Select Applications by pressing the enter key
- Use the navigation key to select the Reprint slip option & press the enter key
- Use the navigation key to select the slip number & press the enter key
Reprint Banking
- Press the menu key
- Select Applications by pressing the enter key
- Use the navigation key to select the Manager Menu option & press the enter key
- Enter Manager PIN & press the enter key
- Use the navigation key to select Print Reports & press the enter key
- Use the navigation key to select Reprint Bank Slip & press the enter key
Banking your machine
- Press the menu key
- Select Applications by pressing the enter key
- Use the navigation key to select the Manager Menu option & press the enter key
- Enter Manager PIN & press the enter key
- Use the navigation key to select Manual Bank & press the enter key
- Select the Manual Bank option & press the enter key
- Press the enter key to continue
Parameter download
- Press the menu key
- Select Applications by pressing the enter key
- Use the navigation key to select the Manager Menu option & press the enter key
- Enter Manager PIN & press the enter key
- Use the navigation key to select Manual Bank & press the enter key
- Select the Download Parameters option & press the enter key
Manual transaction (only when machine is not working)
- Press the # key on the card machine
- Press the enter key to select Purchase
- Enter purchase amount & press the enter key
- Select Manual
- Enter the 16 digit embossed card number & press the enter key
- Enter the expiry date & press the enter key
- Enter the last 3 numbers on the back of the card (CVV2) & press the enter key
- If relevant, select account type using the navigation keys
- Select Manager
- Enter the Manager PIN & press the enter key
- Confirm the purchase amount & account type by pressing the enter key