The food and beverage industry has been one of the hardest hit during the Covid-19 pandemic. With the recent annoucement of a harsher lockdown, restaurants have been restricted to take-outs only which could have a massive effect on the survival of their business.

In this article we share some of the advice we are giving to our restaurant and food service clients in these turbulent times in the hope that even the smallest change can make the biggest difference.

It’s almost that time of year again. The biggest shopping day of the year where excited customers dash through stores, eager to get their hands on the next best Black Friday deal. 

Every year on October 20th, we pay homage to chefs around the globe and recognise their noble profession. This year, more than ever, we celebrate the restaurant industry and your customers that propel it forward due to the devastating implications that COVID-19 has had on the industry.

Whether you run a boutique clothing store, a food stall, a pizzeria or you’re a plumber, chances are your customers expect to be able to pay for your goods or services by card. It’s both safer and far more convenient for them. 

Now more than ever small businesses can offer the same levels of service and convenience as bigger players, particularly when it comes to payment solutions. Except, what happens when your tech isn’t playing ball and your customers are getting upset?

With these simple tactics, you can attract more customers, build loyalty with your guests and boost sales revenues. 

Sales and revenue growth are super important for all business owners, but what about tactics that can help reduce costs and improve profits? 

When people go out to eat they are looking for great food, amazing service and a carefully crafted environment. These days restaurants are dime-a-dozen, but it is still rare to find an eating experience that really gets it right. The most important thing to a consumer is service - the friendly face, the attentiveness of the waiter and the feeling that you are getting more than just what is on your plate.