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6 ways to improve retail customer service

Posted by Sureswipe on 12 March 2018

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STOP TRYING TO COMPETE WITH BIG RETAILERS ON PRICE, FOCUS ON WHAT IS WITHIN YOUR CONTROL INSTEAD – OUTSTANDING CUSTOMER SERVICE.

By all accounts, customer loyalty is dead. Or is it? Retail consultant and author of The Retail Sales Bible Matthew Hudson is not convinced.

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Topics: Growing Your Retail Business, Outstanding customer service

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“As a small business owner in South Africa, our livelihood is dependent on the loyalty of our clients;"

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“As a small business owner in South Africa, our livelihood is dependent on the loyalty of our clients.”

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“As a small business owner in South Africa, our livelihood is dependent on the loyalty of our clients.”

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“As a small business owner in South Africa, our livelihood is dependent on the loyalty of our clients.”

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