Contrary to popular belief, younger generations of shoppers actually prefer visiting brick-and-mortar retail outlets.  To entice them to spend with you, why not try a loyalty programme?

As competition in the retail space heats up, independent business owners need to focus on building loyal customer bases to grow revenue.

As a retail business owner, you know the important role your staff plays in customer relations. They can make or break experiences – create lasting impressions good, or bad. Here’s how you can build and maintain a positive, self-motivated retail team.

How independent retailers - like you - can apply insights from a leading consumer behaviour expert to improve revenue (and profit) without having to resort to discounting.

The year is 2017 and it turns out that we are all juggling our normal jobs while being journalists, marketers, advertisers and everything in between. The invasion of social media has changed the world we live in and taken it online. So what does this mean for your business?

The start of spring has many connotations that allow for great marketing strategies that promise to rejuvenate your business. Have you ever considered using the same marketing strategies internally to shake the staff’s winter blues? Here is how you can create a spring ready marketing strategy while working on team building - without the cost of a seminar or motivational speaker.