Contrary to popular belief, younger generations of shoppers actually prefer visiting brick-and-mortar retail outlets. To entice them to spend with you, why not try a loyalty programme?
Good visual merchandising requires a perfect blend of art, inspiration
By all accounts, customer loyalty is dead. Or is it? Retail consultant and author of The Retail Sales Bible Matthew Hudson is not convinced.
As a retail business owner, you know the important role your staff plays in customer relations. They can make or break experiences – create lasting impressions good, or bad. Here’s how you can build and maintain a positive, self-motivated retail team.
Owning a business is high stakes, which means preparing for every eventuality. A very real concern that isn’t often recognised is the effect that change of season has on business profits. Supermarket & retailer suggest that change in weather has an effect on the supply and demand of up to 85% of goods and services in the retail sector. To get you prepared for the colder weather, we look at 5 things your business needs to watch out for this winter.
As a business owner you have the difficult job of building a business, which can mean employee wellness and motivation being left ’til last. Here’s our quick list of things to do to take care of your team when you’re too small to have an HR manager.
Futurist Gaston Berger says the purpose of looking at the future is to disrupt the present. For small business fintech is that future. But what comes after that?
Changing South Africa’s employment situation hasn’t entirely been put on the shoulders of small business owners, but increased entrepreneurship is often seen as a solution. On the other hand, small businesses often do not have the capital for more staff. Are small businesses a feasible answer to the country’s unemployment?
The festive season was a time of high customer volumes, with small business owners often working even longer hours than usual -often with no break. This is particularly true in the retail industry. This level of stress can lead to burnout which can have detrimental effects on an entrepreneurs ability to run a business. Given the pressures of today’s world, how does one prevent burnout?