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Oasis Water flooded with compliments for superior service

Posted by Sureswipe on 21 January 2019
Oasis has an expanding footprint of more than 280 stores in South Africa, as well as neighbouring countries Namibia and Botswana, thanks to its state-of-the-art purification technology and a multi-stage filtering process.

“Oasis offers a range of beverage products, which provide consumers with choices when it comes to  refreshment and the hydration necessary to lead a healthy, well-balanced life,” says Alfred Challis, Business Analyst at Oasis Water.

A swift switch

To grow its revenue and keep up with consumer trends, the beverage company switched from a previous card provider to Sureswipe when Sureswipe’s Regional Sales Manager Quinton van Harte visited Johan Steynberg, a multi-unit Franchisee, who owns several Oasis stores on a local and regional level.

“Sureswipe’s range of value-driven and secure payment solutions helped us keep queues moving and customers satisfied,” explains Alfred. “It took about 15 minutes to sign up for the Sureswipe solution and within two days Sureswipe installed the device. Since the solution was already integrated with humbleTill, the business owner was ready to start accepting card payments.”

Oasis also has online access to individual payment records, as card payments are automatically stored online at the time of the sale. This helps reduce paperwork and simplifies reconciliation.

Rewarded for reliability

Some of Oasis Water’s franchisees have signed up for Sureswipe’s Loyalty programme, which gives business owners the ability to customise a Loyalty programme that best suits their operations. “The Loyalty programme provides a structured marketing effort that helps them to provide incentives to customers who demonstrate loyal buying behaviour,” says Alfred.

“Sureswipe’s Loyalty programme is a plug-and-play solution that doesn’t require an investment in high-end IT infrastructure, as their Loyalty programme runs through a secure online portal that decision makers simply log into to gain access to unrivalled customer insights.”

Make card payments easier for your customers or give your shoppers the option of using gift cards – contact Sureswipe today on 0860 200 111 or click here and we’ll call you back.

Topics: spotlight