Did you know that your salespeople could be driving your customers away?
DID YOU KNOW?
There’s a fine line between being helpful and being pushy, absent, uncaring or aggressive, says The Retail Doctor, Bob Phibbs. Regular retail sales training will keep staff from being too much of one way thing and not enough of the other.
“The best way to get more sales in your shop is to give customers an exceptional experience that is focused on getting them to buy,” says Phibbs. “Your customers will sense your authenticity and reward it with buying from you.”.
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