By all accounts, customer loyalty is dead. Or is it? Retail consultant and author of The Retail Sales Bible Matthew Hudson is not convinced.
Retailers are facing their most competitive environments in decades. But it’s not all gloomy. Here are five brick-and-mortar retail segments that continue to thrive globally.
Can Independent retailers play (and win) in the extreme discounting arena? Learn how can you make the most of your loss leaders to ensure you turn a profit.
The Benefits of Running Your Own Gift Card Programme
Did you know that 18% of festive season retail spend is now generated through gift card transactions? A Gift Card Programme can help you unlock an untapped revenue stream this holiday season – and usher in a flow of new customers.
As a retail business owner, you know the important role your staff plays in customer relations. They can make or break experiences – create lasting impressions good, or bad. Here’s how you can build and maintain a positive, self-motivated retail team.
The South African financial technology company that brought card-payment systems to smaller businesses as far back as 2008 has just announced a new integrated payment solution that will benefit franchise store owners and larger independent retailers. Sureswipe is SA’s first independent payment service provider to offer a fully integrated payment solution.
Paul Kent, managing director of Sureswipe, says: “Our new Integrated Payments product has been developed for higher volume businesses that use a Point-of-Sale system. It reduces manual hours spent on reconciliations, makes customer payments quicker and safer, and cuts both costs and complexity. We have brought functionality and efficiency to a market where in the past it would have been cost-prohibitive to implement.”